Terms of Service

1. Eligibility Requirements

To use FEECENT Services, you must:

• Be at least 18 years of age
• Have legal capacity to enter into a binding agreement
• Provide accurate, complete, and current registration information
• Not be located in a restricted jurisdiction
• Not be listed on any government sanctions list

2. Account Registration

You must provide:

• Full legal name
• Valid email address
• Phone number
• Government-issued identification (for verification)
• Proof of address (for enhanced verification)

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Verification & KYC

As a regulated payment service provider, we are required to collect, verify, and maintain certain information about our users under Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) regulations. This includes:

• Identity verification using government-issued ID
• Address verification
• Source of funds verification for large transactions
• Ongoing transaction monitoring

1. Services Provided

FEECENT provides the following payment services:

• Money Transfers: Domestic and international fund transfers
• Digital Wallet: Store and manage funds securely
• Bill Payments: Pay utility bills, airtime, and other services
• Savings Plans: Goal-based savings programs (not deposit accounts)

2. Transaction Limits

Transaction limits apply based on verification level:

3. Fees & Charges

Our fee structure is transparent and disclosed before each transaction:

• Domestic Transfers: ₦0 - ₦50 per transaction (free for amounts under ₦10,000)
• Bill Payments: ₦0 - ₦100 depending on service

All fees are displayed before you confirm a transaction. We may adjust fees with 30 days' notice.

1. Your Responsibilities

You are responsible for:

• Keeping your login credentials confidential
• Enabling two-factor authentication (2FA)
• Using strong, unique passwords
• Not sharing OTP codes with anyone
• Immediately reporting unauthorized transactions

2. Our Security Measures

We implement industry-standard security measures including:

• 256-bit encryption for all data transmission
• Biometric authentication options
• Real-time fraud monitoring
• PCI DSS compliant card processing
• Regular security audits and penetration testing

1. Suspension

We may suspend your account immediately if:

• We suspect fraudulent activity
• We receive a legal request from authorities
• You violate these Terms
• Your account shows unusual activity patterns

2. Termination

You may close your account at any time after:

• Withdrawing all funds
• Settling all outstanding fees
• Completing any pending transactions

We may terminate your account for repeated violations or severe breaches of these Terms.

1. Limitation of Liability

To the maximum extent permitted by law, FEECENT shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or business opportunities
• Damages from unauthorized account access (unless caused by our negligence)
• Third-party service interruptions

2. Our Liability Cap

Our total liability to you for any claim arising from these Terms is limited to the amount of fees paid by you in the preceding 12 months or ₦500,000, whichever is lower.

3. No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

1. Informal Resolution

Before initiating any legal proceeding, you agree to contact our support team at legal@feecent.online to resolve disputes informally. We will work in good faith to resolve your concerns.

2. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

3. Arbitration

Disputes not resolved informally shall be settled by binding arbitration under the Lagos Court of Arbitration Rules. The arbitration shall be conducted in English in Lagos, Nigeria.