We take your concerns seriously
At FEECENT, we are committed to providing excellent service. If something goes wrong, we want to know about it so we can put it right.
Most issues can be resolved quickly by contacting our support team:
📧 complaints@feecent.com
📞 +234 816 630 1669
💬 Live chat in the FEECENT app
If you're not satisfied with the initial response, you can request escalation to our Complaints Manager. Include your case reference number.
If you remain unsatisfied after our final response, you may refer your complaint to the relevant financial regulatory authority in your jurisdiction.