Customer Support

We're here to help 24/7

Live Chat

Chat with our support team directly in the app

Available 24/7

Email Support

support@feecent.com

Response within 24 hours

Phone Support

+234 816 630 1669

Mon-Fri, 9AM-6PM

Send us a message

Frequently Asked Questions

How do I reset my PIN?

Open the FEECENT app, go to Settings → Security → Change PIN. You'll need to verify your identity with OTP.

What if I lose my phone?

Contact our support immediately to freeze your account. We'll help you secure your account and restore access on your new device.

How do I dispute a transaction?

Go to Transactions, select the transaction, and click "Dispute". Our team will investigate and get back to you within 3 business days.

What are the transfer limits?

Limits depend on your verification tier. Tier 1: ₦150,000 daily. Tier 2: ₦250,000 daily. Tier 3: Unlimited.